Samsung Galaxy S6 Kies 3 does not work – Solved

If you try to connect your Samsung Galaxy S6 to the computer and sync with the Samsung Kies 3 software or to make a backup, then this will not work anymore. The reason is the following:
Samsung's Kies 3 no longer supports the Samsung Galaxy S6 and the Samsung Galaxy S6 Edge.

Instead of Kies 3 Samsung has introduced the software "Smart Switch".

SmartSwitch is identical to Samsung Kies, but you must first install it on your PC.
SmartSwitch can be downloaded from the official Samsung website:

The file is about 37 MB in size. After installation on your PC or MAC, your Samsung Galaxy Galaxy S6 or Samsung S6 Edge can easily be connected to your computer via USB.

After you have connected the Samsung Galaxy S6 via the USB cable the software Smart Switch automatically detects the Samsung Galaxy S6 and gives you all the options on the screen.

You know now why the Samsung Galaxy S6 can´t be connected with the software Samsung Kies 3 and what to do to solve that issue.

 



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Comments (8)

  1. John Ryerson

can I now delete kies forever and ever?

 
  1. Joan

ok but HOW TO GET ALL MY INFORMTION CURRENTLY BACKED UP ON KIES TO MY NEW PHONE !!!! The other phone was cleaned and sold BECAUSE I HAD A BACK UP !!!! I though Iphone sucks to dead but Samsung is taking the same rail... FKU SAMSUNG

 
  1. Brightblade

It's not identical, SmartSwitch does not allow you to update Android OS.

 
  1. Nevelle

Smart Switch, everybody says it is 37Mb. initially yes but then after installation Samsung says there is an update available, size 1667Mb. I'm confused.........

 
  1. Mr.curious

:lol: <br />thank you man<br />i got error message and usb connections not working after upgrading my note 10.1 to kitkat with samsaung kie "the message is the device should use smart switch" ha ha<br />they really are mad not know how to...

:lol: <br />thank you man<br />i got error message and usb connections not working after upgrading my note 10.1 to kitkat with samsaung kie "the message is the device should use smart switch" ha ha<br />they really are mad not know how to introduce "softwares" to users..<br />by the way thanks man

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  1. Ricardo

Thank you! I was getting frustrated that Kies wasn't working than I couldn't find the download link for smart switch. :lol:

 
  1. josef stadelmann

I have done as requested. But SmartSwitch is not equivalent to Kies and Kies3. After my sync with SmartSwitch, I have detected that many of my kontacts where provided twice to my S6. So I tried to edit this on the Lab-top using Samsung KIes3. But...

I have done as requested. But SmartSwitch is not equivalent to Kies and Kies3. After my sync with SmartSwitch, I have detected that many of my kontacts where provided twice to my S6. So I tried to edit this on the Lab-top using Samsung KIes3. But I can not connect as you expain in here. And unfortunatly SmartSwitch can not edit either. So this is a real downsizing, a real bunch of crap if this handy PC Keyboard based functionality is no longer provided. One, shoud never give a functionality and then take it away with a future version. It is like you have to seek the controls of your car every day at a different place. When do young softies and manager learn this part. I guess never. :lol:

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  1. Maria João

Dear all,<br /><br />I appreciate and understand what have happened, but how do I transfer my data from my note 3 (which I don't have anymore, and has been restored) all the info is backed up on the KIES to my Samsung S6 Edge???? So how I do it?...

Dear all,<br /><br />I appreciate and understand what have happened, but how do I transfer my data from my note 3 (which I don't have anymore, and has been restored) all the info is backed up on the KIES to my Samsung S6 Edge???? So how I do it? Any help? Please

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