Samsung Galaxy S6 caller hears echo – Reason

If you have a telephone conversation with the Samsung Galaxy S6, then it may be that your interlocutors complains about poor voice quality and at the same time you hear an echo of your own voice.

This phenomenon is, when it occurs permanently and of yourse very disturbing. Mostly, however, the cause is not due to a faulty technique:

Should you have your Samsung Galaxy S6 equipped with a flip-case that is not from the original accessories from Samsung, then it may cause that your voice in calls is sent twice. This is due to the construction of the flip-case.

That's why you should test necessarily whether the echo remains after you removed the flip-Case. Another cause, which has the same background, is a protective case. If this is not optimally adapted to your Samsung Galaxy S6, then it may be that you hear an echo during a call.

Again, we recommend you to remove the cover and then perform a test call. In most cases the echo of your voice disappears during a call after removing the case.


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#3 Archibald 2016-09-13 15:54
I will try to remove the Otter rubber case and see if that works. My problems happens as I have a set of headphones with mic, installed. Could it be the headphones?
#2 Manohar 2016-09-11 17:04
my problem solved :D
#1 JohnNashville 2016-02-14 22:23
I think my otterbox case is the reason for the echo. It has tight rubber pockets for the microphone. I took it off and my wife does not hear the echo anymore.