Samsung Galaxy S5 Voicemail icon is permanently displayed - solution!

It may be that you have the following problem with your Samsung Galaxy S5 : Although you have listened to all voicemail calls, the symbol of new voice mail messages will remain in the notification bar of the Samsung Galaxy S5. The symbol is in the form of a cartridge or a tape and is permanently displayed in the notification bar. This error is a bug of the latest Android software and can usually be quickly and easily solved as follows:

On your Samsung Galaxy S5 open the menu and then navigate to:

Settings -> Application Manager -> tab "All"

Search here in the alphabetically sorted list for "Phone". Found the entry, tap it to view further information about this SystemApp.

You will find there among others the following button: "Clear data". Tap this and confirm the message with "Ok". The Phone app on your Samsung Galaxy S5 is then resetted and will be restarted. The symbol for the new voice mail messages is no longer present in the notification bar. This bug will be fixed but probably only in the next firmware update.


Comments (17)

This comment was minimized by the moderator on the site

This is not a "permanent" solution, only a temporary one. You will have to repeap every timea voicemail comes in.

 
This comment was minimized by the moderator on the site

That worked! Thanks

 
This comment was minimized by the moderator on the site

CLICK THE 3 DOTS ICON IN THE UPPER RIGHT CORNER OF APPLICATION MANAGER AND CLICK "SHOW SYSTEM APPS" TO HAVE THE PHONE SETTING APPEAR.

 
This comment was minimized by the moderator on the site

I have no phone app in the application manager! WTF! Please help!

 
This comment was minimized by the moderator on the site

Unfortunately, when I turn the phone on and off the voice mail icon keeps coming back. Anybody found anything else that works permanently?

 
This comment was minimized by the moderator on the site

Did it and got "all of this applications's data will be deleted permanently. This includes all files, settings and accounts, databases, etc." Do I want to say OK????

 
This comment was minimized by the moderator on the site

Did you ever get an answer to this?? Thank you

 
This comment was minimized by the moderator on the site

OMG THANK YOU. This was driving me insane.

 
This comment was minimized by the moderator on the site

I don't know what my password is to access voicemail

 
This comment was minimized by the moderator on the site

Thanks was doing my head right in X

 
This comment was minimized by the moderator on the site

Many thanks - that did the trick ( at last! )

 
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