Conditional call Forwarding Active – How to Disable

If you make a call with your smartphone, the following message may appear on the display: "Conditional call forwarding active".

You will now be wondering what this message means and maybe how to disable it. We would like to explain to you what it has to do with the "conditional forwarding".

Conditional forwarding means that calls which are received during the currently started call are automatically sent to the forwarding number like a mailbox.

Call forwarding is activated by your mobile phone provider, such as Sprint, Verizon, At&T etc.

In order to deactivate the conditional forwarding, the call diversion must be switched off. There are various methods. One of them is via network code. First, you should be aware, however, if you want to disable it at all. Because then also no mailbox is activated, if a call is not accepted by you.

How to disable Conditional Forwarding on all smartphones:

Open the phone app on your smartphone, and then tap the keypad. Enter the following code to deactivate all call diversions:

  • ## 002 #

Confirm the code by pressing the green handset (make a call.

All call forwarding are now switched off by your mobile phone provider. From now on, you will not receive a message with "Conditional call forwarding active" when making a call.

You have successfully disabled this!


Comments (12)

This comment was minimized by the moderator on the site

i used the code to deactivate it but it didn't work out.What am i supposed to do because i am unable to call anybody

 
This comment was minimized by the moderator on the site

This code works on my old version mobile thanks for guidance

 
This comment was minimized by the moderator on the site

Hi,
I have a Samsung Galaxy S8 and I've tried that entry, however after giving me the response "MM1 code started", then: "Call forwarding All for All Basic Services Connection problem or invalid MMI code" (Caps used by the message) I have tried...

Hi,
I have a Samsung Galaxy S8 and I've tried that entry, however after giving me the response "MM1 code started", then: "Call forwarding All for All Basic Services Connection problem or invalid MMI code" (Caps used by the message) I have tried to clear the cache, clear the data on the phone app, and also tried ##004#, as suggested by my network provider. All to no avail. I cannot make outgoing calls! HELP!!!!

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This comment was minimized by the moderator on the site

i use samsung A9 and unable to do outgoing calls, it gives a sms while calling as conditional call divert.

How can i deactivate it and do my outgoing calls. Able to receive calls.

 
This comment was minimized by the moderator on the site

Doesn't work on my mom's huawei nova3i..."SIM 1 : Conditional call forwarding enabled" still appeared when she tried to any call out.
There's no issue to receive call or internet call, but only can't call out

 
This comment was minimized by the moderator on the site

After trips to Vodafone shop with no help at lat something that works,brilliant.

 
This comment was minimized by the moderator on the site

I used the code you suggested and a message appeared saying that call forwarding on conditional had been decativated and I pressed OK. I then turned the phone off. Later after turning the phone on the message came up again but only for a short...

I used the code you suggested and a message appeared saying that call forwarding on conditional had been decativated and I pressed OK. I then turned the phone off. Later after turning the phone on the message came up again but only for a short time.

I have a Chinese phone: THL Knight 1. Is this problem anything to do with the phone? On this phone also I cannot find a way of getting to call settings so as to deactivate the conditional call setting message : another method that has been suggested for dealing with this problem. Can you help?

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This comment was minimized by the moderator on the site

Conditional call forwarding active now disable. Thank you. You are a genius.

 
This comment was minimized by the moderator on the site

'Vibrate when answer'
How can i set this features in my Samsung J7 android ver-8.1?

 
This comment was minimized by the moderator on the site

Hi when i can call from my one number to another i got a msg condional call forwarding active how i will deactive from where i make a call or where i got a miss call message

 
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