Google Play Store Background Data Disabled: Needs background data to be Enabled

If you want to open the Google Play Store on your Android smartphone, then it can happen that you get an error:

"Background Data Disabled : Google Play Store Needs background data to be Enabled."

 If you get this error on your Android smartphone in the Google Play Store, then the following option in the Android system settings ha to be enabled:

Open on your Android smartphone: Apps --> Settings --> Data Usage

Tap here now at thethree-point-symbol in the top right corner to open up a small menu. In this menu, you can use the checkboxes to activate or deactivate the options. "Restrict background data" has to be deactivated. Also make sure that you have activated in this menu "Auto Sync data".

Once you have made the settings, the Google Play Store should work again without any problems or error messages.



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Comments (6)

  1. Alex

It's kind of aggravating having to go through all of this if you don't know anything about this stuff

  Comment was last edited about 10 months ago by Super User Super User
  1. Bruce

According to Samsung, "background data restricted" does not apply when connected to WiFi. It is only to restrict cellular data consumption.

 
  1. Donna

Thanks so much Clinton. Yours final note re uninstalling Playstore worked for me. It's been driving me crazy.

 
  1. Clinton Palmer

I had Background Data enabled, cleared cache on Play Store and also restarted the phone. Still got the message that Background Data needed to be enabled.<br /><br />What I did to fix the problem was to Uninstall all Updates to the Playstore and...

I had Background Data enabled, cleared cache on Play Store and also restarted the phone. Still got the message that Background Data needed to be enabled.<br /><br />What I did to fix the problem was to Uninstall all Updates to the Playstore and restore it to Factory Default. This fixed the issue.

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  1. Erica

ops: On my Samsung S5, anytime I go onto the Play Store, either on Wifi or Mobile Data, it's says Background Data Disable blah blah blah. My data is not restricted (definatly), the restrict background data in power saving mode is off, pOwer...

ops: On my Samsung S5, anytime I go onto the Play Store, either on Wifi or Mobile Data, it's says Background Data Disable blah blah blah. My data is not restricted (definatly), the restrict background data in power saving mode is off, pOwer saving mode is off, and I have no option to sync anything. I have forced stop and cleared Google Play data. NOTHING has worked. PLEASE HELP :cry:

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  1. Rahul Potluri

When I open that menu on the Data Usage page, there is no checkbox option. The only options I see are Show WI-FI Usage, Mobile Hotspots, Mobile Networks, Show Units, Help. I'm using a Samsung Galaxy Note 4

 
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