Huawei P10 problems after firmware update

New firmware updates are regularly released for your Huawei P10, which on the one hand bring new functions or stuffs safety gaps. If a larger firmware update such as from Android Nougat to Oreo then it can be that problems occur afterwards.

Especially if the Huawei P10 is slow after the update, gets hot or you only see a black screen, then use the following tip:

After every major firmware update with version jump, a factory reset is often recommended to avoid errors and problems from the start. But this is often not necessary!

Because there is the so-called Wipe Cache Partition. This function of your Huawei P10 deletes old temporary system files from your internal memory. These files often conflict with the new Android operating system, causing errors and problems as described above.

Therefore, you should now make a Wipe Cache partition on your Huawei P10. This does not delete any private files like photos or videos as well as contacts, etc. The Wipe Cache partition can be run without any problems and without loss of data.

Please proceed as follows on the Huawei P10:

  1. Switch off the P10 completely
  2. Press and hold the following keys:
  • Power button
  • Volume up button
  1. Hold down the buttons until the Huawei logo disappears and the screen only shows black.
  2. After releasing the buttons, the boot menu is displayed.
  3. Use the volume buttons to highlight the "Wipe Cache Partition"
  4. If you have selected the correct entry, confirm it by pressing the Power button

After that, there should be no problem with the new Android on the Huawei P10. The performance should now be significantly faster and heat problems no longer occur.


Comments (12)

This comment was minimized by the moderator on the site

My p10 isn't openings apps like instagram outlook or Google Chrome Web and tumbler is there anything I can do

 
This comment was minimized by the moderator on the site

This worked for me.
Thanks,

 
This comment was minimized by the moderator on the site

After upgrade to 8.0.0 i have difficulties on my touch screen... Fingerprint is not working properly... Lag on typing keyboard... What should i do...

 
This comment was minimized by the moderator on the site

I think that worked. Thanks!

 
This comment was minimized by the moderator on the site

Sorry sir ,i try to whip cache partition but after i followed ur instruction,there is no choice like u said above and the message ask to download the recovery

 
This comment was minimized by the moderator on the site

Followed the instructions above but there was no option for "wipe cache partition" only to download latest version and recover. Help?

 
This comment was minimized by the moderator on the site

"sorry, an error occurred. your home screen icon will be re-arranged to their default positions."

this message keeps on appearing and screen keeps on blinking and staying on black. even after doing the clean cach partition!

any advice? please

 
This comment was minimized by the moderator on the site

Check the last app you installed just before it started and uninstall it.
Happened to me and it was normal after I uninstalled my last app.

 
This comment was minimized by the moderator on the site

Big help thanks!

 
This comment was minimized by the moderator on the site

Hi, I having issue with the camera app.
When starting it for the first time after closing app history it works well.
Second time open it, can't swith front/back camera

 
This comment was minimized by the moderator on the site

Since the update, the brightness of my screen decreases whenever i go into an app?? Any help on this?

 
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