The Sony Xperia XZ2 is often purchased with a new mobile contract and therefore the mailbox is usually automatically activated first. This means that all calls that are not answered or blocked are automatically forwarded to the answering machine.
If you do not want this, you can deactivate automatic call forwarding to the mailbox with the Sony Xperia XZ2. Switching off the answering machine on the Sony Xperia XZ2 The easiest way to do this is to deactivate all call forwarding.
- First open phone app on the Sony Xperia XZ2 and switch to the keypad, which can also be used to dial phone numbers, for example.
- Enter the following network code to deactivate all call forwarding with the Sony Xperia XZ2:
- Send the network code by tapping the green handset once. The network code is now sent to the mobile phone provider, which means that call forwarding is now deactivated.
This also includes the mailbox, which means that it has been successfully deactivated. From now on, incoming calls will ring until the caller hangs up or you answer the call.
You now know the procedure to deactivate the mailbox on the Sony Xperia XZ2.