PUBG Mobile crashes constantly on Android Smartphone - Tip

If you play the online game PUBG Mobile on your Android Smartphone, it can happen that the game crashes constantly and does not work correctly.

For this reason we want to give you here today a tip on how to fix problems and bugs that occur in connection with the app PUBG Mobile on Android:

To do this, the data and the cache of the PUBG Mobile App are deleted. We will explain to you here exactly how this works in detail.

Before you start, please check that you have saved your data in the game, for example via Google Play games. Once that has been clarified, then we can get started:

Empty data and cache in the PUBG Mobile app to prevent crashes in the future

  1. Open the settings
  2. Select apps on your Android smartphone - you should now see all apps installed on your smartphone in a list
  3. Select PUBG Mobile and then "Save"
  4. You will now see two buttons: Delete data Clear cache
  5. Select both buttons one after the other

The app data are now reset and the smartphone should now be restarted once. Afterwards you can open PUBG Mobile again.

Now you have to enter your access data and you should be able to use the game again as usual. Crashes should no longer occur.

You now know how to proceed if the game PUBG Mobile crashes and does not work correctly.

 


Comments (8)

This comment was minimized by the moderator on the site

Haa same the problem I'm too facing with my galaxy note 3 snapdragon 800 processor lollypop os..
Plzz find any solution

  Comment was last edited about 2 weeks ago by Super User
This comment was minimized by the moderator on the site

It crashes but sometimes the game lag
But everything's okay on solo mode

 
This comment was minimized by the moderator on the site

There is big problem game automatic exit on my samsung note 3 lolipop version and i had try all methods to slove this issue but there is no result thats why am playing pubg chinese version its better then global so try pubg Chinese on samsung...

There is big problem game automatic exit on my samsung note 3 lolipop version and i had try all methods to slove this issue but there is no result thats why am playing pubg chinese version its better then global so try pubg Chinese on samsung note 3 its very smooth

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This comment was minimized by the moderator on the site

Still keeps crashing on my samsung galaxy note 3 i have tried everything and nothing helps i tryed to contact the comunity of the game and they say i need to get screenshots about it crashing and if we talking real here thats imposible to get a...

Still keeps crashing on my samsung galaxy note 3 i have tried everything and nothing helps i tryed to contact the comunity of the game and they say i need to get screenshots about it crashing and if we talking real here thats imposible to get a screenshot when it crashes plz give me some tips hoe to fix this

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This comment was minimized by the moderator on the site

Hey bro i have also same problem on my samsung note 3 if you find any solution then plz tell me.

 
This comment was minimized by the moderator on the site

Hi...i am also having this Issue since i updated my note 3 from kitkat to lollipop i think.this is some kind of software issue...if anyone finds any solution plz let me know.... thnks...

 
This comment was minimized by the moderator on the site

Same as note 4,crashing everytime

 
This comment was minimized by the moderator on the site

Same on tab S

 
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