If you listen to music on the Huawei P20 Pro via the pre-installed music player, the music may suddenly stop or stop from now on.
Of course this is annoying, because you have to restart the music every time and get your smartphone out of your pocket, handbag or backpack.
As a cause for this malfunction, the hardware, but mostly the software can be held responsible.
Therefore, try the following tips if the music player of your Huawei P20 Pro suddenly stops. Check the Huawei P20 Pro hardware:
Since the music on the Huawei P20 Pro is output via Bluetooth or a USB Type-C adapter and no longer via an extra headphone jack, there is little you can check here.
If you are using a USB Type C adapter, please check if it is dusty and if it needs cleaning.
Huawei P20 Pro Software Tips:
Tip 1: Restart your smartphone
Tip 2: Empty the music player's cache.
Open the settings and then the menu item "Apps". Then search the list of apps for the "Music" app. Touch it to display the app information. Now go to "Memory" and then to "Clear Cache" or "Delete Data".
Attention! If you select "Delete data", any playlists etc. that have been created will be deleted.
Tip 3: Alternative MP3 Player Try installing an alternative music player on the Huawei P20 Pro and then check whether the error described above also occurs with your Huawei P20 Pro.
For example, one of the following MP3 players from the Google Paly Store.
We hope that your Huawei P20 Pro does not have a serious hardware error, but only the software is responsible for the music dropouts.