Where does helium backup store my app backups – solution

If you use the application "Helium Backup" to back up your app data on your Android smartphone, then the following question may arise:
Where does helium backup stores my app backups?

This question is important because helium backup only offers the following options to save a backup:

• Internal device memory
• Cloud

Since it is a backup app which is used mostly before a factory reset, it makes little sense to backup to the internal memory. So you have to copy the backup folder from internal memory manually via USB cable to the computer. For this purpose, it is important to know where the backup files from helium backup are stored.
You can find the files here, after the Android smartphone is connected to the PC:

phone / carbon /

The folder is not visible to the File Explorer "My Documents" of your Android smartphone. Therefore, you should copy this folder directly to the PC. You know now there you can find on your Android smartphone backups that you have created with "Helium Backup".


Comments (10)

This comment was minimized by the moderator on the site

Amazing that Helium doesn't allow you to backup to an external sd card, or to a local (lan) drive. Maybe this is a feature of the full (paid for) version of Helium..?
Logically it doesn't make sense to back up to your local internal storage...

Amazing that Helium doesn't allow you to backup to an external sd card, or to a local (lan) drive. Maybe this is a feature of the full (paid for) version of Helium..?
Logically it doesn't make sense to back up to your local internal storage because (as you say) you're likely about to reset the phone. Additionally it's daft as heck because to correctly backup your device, you would want to backup all apps and the precious app data also. But in most cases your internal phone memory doesn't have enough space to do that, so you have to limit the size of your backup by excluding the apps themselves. If you could save to an external sd card, you could simply take it out before the reset. Especially of merit if you are moving to a new phone - simply pair it with a pc install Helium once more, then insert the sd and restore your full data and apps.
To be honest though, Helium's days are numbered as phone to phone or phone to pc software is becoming more available. Helium wins on price point though - free and usable, though it will lead a novice user into backing up their data and then deleting it with a phone wipe. Oh yeah, I'm sure that goes down well!
Thanks for your article - well written and informative!

Read More
 
This comment was minimized by the moderator on the site

when you reset your phone, it does not delete your internal SD card contents. It only resets the system and data partitions, which are inaccessible to you anyway. Where Helium stores its backups is the internal SD card, which is in fact just a...

when you reset your phone, it does not delete your internal SD card contents. It only resets the system and data partitions, which are inaccessible to you anyway. Where Helium stores its backups is the internal SD card, which is in fact just a partition on the internal flash storage and has absolutely nothing to do with "SD cards", but anyway... it's just a place to store files, just like the SD card, so it's not being deleted when you reset your phone.

Read More
 
This comment was minimized by the moderator on the site

thanks so much

 
This comment was minimized by the moderator on the site

This is important info left out of the Helium app Thank YOU! Also for Tablets, such as Android Marshmallow on a Nexus 7, the folder is /sdcard/carbon as tablets don't have a /phone/ folder. copy the /carbon/ folder over with some other file...

This is important info left out of the Helium app Thank YOU! Also for Tablets, such as Android Marshmallow on a Nexus 7, the folder is /sdcard/carbon as tablets don't have a /phone/ folder. copy the /carbon/ folder over with some other file manager app, like ES-File explorer, you can copy it to a SD card or through network storage to your pc. Make sure you have at least HALF your phone in freespace On your phone (or tablet), if you use the internal storage method. It would be nice if Helium made 1 zipped single large file out of your backed up stuff. but oh well this works as it is! ~ThumpieBunnyEve

Read More
 
This comment was minimized by the moderator on the site

Neither do phones have a "phone" folder. Usually the internal storage is mounted at /storage/emulated/0, but it might be different depending on the model. The reason why the author says "phone" here is that when you connect your...

Neither do phones have a "phone" folder. Usually the internal storage is mounted at /storage/emulated/0, but it might be different depending on the model. The reason why the author says "phone" here is that when you connect your phone/tablet/spaceship to a computer, you usually see two folders: "phone" and "external" (they do not match the ones you see in a file manager on your device). But again, it can be anything.

Read More
 
This comment was minimized by the moderator on the site

Hi bud I have been trying to use this app to put a game from one device to other but it only seem to put the game over and not it’s data can you help with this cheers

 
This comment was minimized by the moderator on the site

Thanks a lot

 
This comment was minimized by the moderator on the site

Grazie

 
This comment was minimized by the moderator on the site

Thanks Bro!

 
This comment was minimized by the moderator on the site

Made my day! thank you!

 
There are no comments posted here yet

Leave your comments

  1. Posting comment as a guest.
0 Characters
Attachments (0 / 3)
Share Your Location