Samsung Galaxy S5 error "Unfortunately S Health has stopped" - Solution

It can happen to you on your Samsung Galaxy S5 when you open the Fitness app S Health that the following error message appears on the display:

"Unfortunately S Health has stopped"

If the error message appears on your device too, then please use the following solution:

The above error message appears mostly when you have disabled apps from Samsung in the application manager. The background is that S Health is accessing a number of apps that are part of Samsung.

Maybe you have identified them as "bloatware" and deactivated them via the application manager. This you must now be undone. Only with all applications that are pre-installed by Samsung on the Samsung Galaxy S5 S Health will work properly.

And so you can reactivate your disabled applications via the application manager:

Open on your Samsung Galaxy S5 the App Menu --> Settings --> Application Manager --> Tab "Disabled"

Tap here now at all apps, which may have to do with Samsung and S Health. Tap on an app so that the app info opens. Select the button "Activate", which means that the app is now listed again in the list of enabled apps.

Subsequently, restart the Samsung Galaxy S5. All reactivated applications should now get the opportunity to update via the Internet, therefore enable Wi-Fi or your mobile data connection on your phone.

After this procedure, it should be no problem to use the S Health app on the Samsung Galaxy S5.



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Comments (2)

  1. Paul

The problem as I see it is that whenever S-Health calls the sound generator for example to give you a progress report in Hike and Walk S-Health stops. The fix here did not work as I had nothing disabled. This was a result of the recent android...

The problem as I see it is that whenever S-Health calls the sound generator for example to give you a progress report in Hike and Walk S-Health stops. The fix here did not work as I had nothing disabled. This was a result of the recent android update on My GS5 and as far as I can see not an S Health update. It is a shame as S-Health is rubbish at estimating distance but when in Walk or Hike does this accurately using the GPS position rather than an estiomated stride length you have no control over. (I could be wrong but have not found a stride length setting!)

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  1. SannyFerrien

I got this problem and it popped up constantly, meaning I had only a second to make any other selection; I had made no changes to my phone.<br />All sorts of reasons given on forums but the folowing worked for me:<br />Start in Safe Mode, by...

I got this problem and it popped up constantly, meaning I had only a second to make any other selection; I had made no changes to my phone.<br />All sorts of reasons given on forums but the folowing worked for me:<br />Start in Safe Mode, by holding On button until screen lights, let it go and immediately hold Volume Down, until startup completes; "Safe Mode" will show at bottom of screen.<br />The message popped up again but I clicked OK and it stayed off.<br />Went into App Manager, opened S Health and selected Clear Data. <br />It then asked me if I wanted latest update - I did that and it is now working.

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