Samsung Galaxy S6 black screen – solution

It can happen to you with your new Samsung Galaxy S6 that the screen remains blackafter starting your smartphone and booting the Android operating system. The Samsung Galaxy S6 is ON in this case, but the screen shows nothing. This can have two causes:

Case 1: The screen of your Samsung Galaxy S6 is defective

In this case, you cannot do much.The smartphone is an instance of the warranty. But most of the times this is not the problem.The fault often lies in the software itself, though first consider the following:


Case 2: The Android software of your Samsung Galaxy S6 has a system error and the display is not activated

If so, then you have two options to fix this error. First turn off the smartphone. Then you can now try one of two methods:


Wipe cache partition:

Wait until the smartphone is turned off completly. Now you have to press the following keys to turn the phone on again:

  • Power On / Off
  • Volume +
  • Home button

If the Samsung Galaxy S6 vibrates once, the power let on/ off button go, but keep the other two keys from the key combination pressed until a small menu, similar to DOS, appears on the display.

Now mark the entry "Wipe cache partition" with the volume down key. With the power on/ off button, the entry can be selected and the process is started. This usually takes only a few seconds. Then the previously displayed menuappears again. Now select the first entry with "Reboot system now" and run the command again with a press of the power button. Your Samsung Galaxy S6 will now reboot.

If this method has brought no improvement, then you probably have to perform a factory reset. This resets the Samsung Galaxy S6 back to factory settingsthe state it had when delivered.

Perform aFactory Reset on the Samsung Galaxy S6:

How to do a factory reset on the phone, we have described to you in more detail in the following article: Samsung Galaxy S6 Factory Reset

We hope that one of the two methods has helped youuse the screen of the Samsung Galaxy S6 display again.



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Comments (33)

  1. khian

hey guys help me my s6 edge isnt powering up when using the button the only way i can tell it still kind of works is when put on a wireless charger and the volume up power on and home button is pressed then the led light comes on white and...

hey guys help me my s6 edge isnt powering up when using the button the only way i can tell it still kind of works is when put on a wireless charger and the volume up power on and home button is pressed then the led light comes on white and slightly pinkish. there are no other signs it cant be powered up with that charger and it has a blank screen where no buttons work while the light is on please help me someone told me it could be the mother board but this is a slightly new phone, prior to this the phone was left to charge with another charger and never came back on thats when this problem occurred and the phone smell a little bit burnt

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  1. Robert

How do you turn the phone OFF....I know it is still on because of the blue light in the corner....I need to turn it off first

 
  1. Robert

This tells how to turn it ON if it has a black screen....but the blue light in the top left corner is blinking so I know it is on.....So how do you turn it OFF?????

 
  1. Ashanti

Hello! My phone was working perfectly fine earlier. But now it wont turn on, but it makes noises and the blue light pops up and sometimes it is red. I notice when i press the power on button it shows some dim green lines at the top and if i cant...

Hello! My phone was working perfectly fine earlier. But now it wont turn on, but it makes noises and the blue light pops up and sometimes it is red. I notice when i press the power on button it shows some dim green lines at the top and if i cant dressing it they look like they come together....I tried all the solutions...please help!!!

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  1. Chris Walker

Hey guys - if the factory reset does not work for you AND your phone is turned on - either ring your phone and swipe to answer the call or get someone else to call you. Answer the phone and then get the person to hang up at the other end. It...

Hey guys - if the factory reset does not work for you AND your phone is turned on - either ring your phone and swipe to answer the call or get someone else to call you. Answer the phone and then get the person to hang up at the other end. It should set your sceen back to normal. I literally did this about 5 minutes ago and it worked a treat.

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  1. Linda

Simple fix Garyt! Many thanks!!!

 
  1. Daphne

my screen suddenly went black, can still receive and answer calls, just worried if I do this photos and stuff will be lost, what should I do?

 
  1. ECecilio

it works! big help. thanks!

 
  1. Fernando Jose Garcia

Could you pls make a tutorial about samsung c5 black screen fix pls, thanks

 
  1. Ashley

OMG this trick worked ty! ty! ty! I'd rather deal with the black screen of death on my pc than my phone....NOT but thanks!!!

 
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