Samsung Galaxy S5 Gallery app crashes - Solution!

It may occur the problem on your Samsung Galaxy S5 that the gallery app, which is regular installed in Android, crashes when you try to open it. Usually a error message is displayed with the following message:"The application has stopped unexpectedly." If the Gallery app also crashes on your Samsung Galaxy S5 and the error description reads the same as above, then we would like to explain you here in this guide on how to solve the problem. Please proceed as follows on the Samsung Galaxy S5:

At first, open from the homescreen of your Samsung Galaxy S5 the menu. From there, go to Settings  and then select the entry "Application Manager". It will now open a submenu in which you now have to switch to the tab "all", by wipe through the pages. Now look in the alphabetical list to find the entry "Gallery". When you found the entry, you have to tap it once to open the app  information of the gallery app.

In this information window you can now find various fields. Tap them in this order

1. Force stop
2. Clear Cache
3. Clear Data

If you pressed the buttons  in the order described above, please restart your Samsung Galaxy S5.  If the smartphone is restarted and Android has been loaded, then you should  be able to  open the gallery app on your Samsung Galaxy S5 normally. The app should no longer close suddenly and display error messages. So you can view images as usual on your Samsung Galaxy S5.

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Comments (12)

  1. hawkgirl

Worked for me! Thanks!

  1. Machakuna

I have the s5 neo and it's a knockoff from the real galaxies. Oh ya I as well have no more gallery and thier telling me to wipe the phone and start fresh and that should get gallery going again.

  1. don

The only thing that worked for me was to unmount then remount the sd card

  1. Dolly

Didn't work at all, I don't understand, if this is a common problem, why doesn't Samsung have a fix it update?

  1. CC

It wasn't working for me in Album mode either. It would work only in Time mode. But I found a defective image in my photos. Once I deleted it, everything started working just fine.

  1. Holly

Tried that multiple times. Works for a few minutes, then stops working again. Next idea?

  1. Krystle

I did the above mentioned to fix this... I still can't open my gallery. I didn't lose any of my pictures in the process

  1. Steph

I did this and it only works for me in time mode as well. Please help!

  1. galotgo

I tried the advice above and it worked until I selected Albums within the Gallery and then the app stopped working again. It only works in Time mode. Please help.

  1. Kaylen

No, your pictures will not be deleted. I just did this and my pics are fine but I still can't open my gallery without it shutting down.

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