Samsung Galaxy S6 turns off for no reason - solution

It can happen to you at the Samsung Galaxy S6 that the smartphone switches off for no reason and then restarts again. This behavior is unusual and should be corrected as soon as possible. We give you a few tips on how to solve this problem:

1. Perform Wipe Cache Partition

With the Wipe cache partition you can delete on your Samsung Galaxy S6 the cache, in which no longer needed temporary files are stored. These "old" files can cause problems and crash the phone. In this guide we explain to you how you can perform on the Samsung Galaxy S6 a Wipe Cache partition.

2. Perform factory reset

Has the Wipe Cache not solved the problem, we recommend that you perform a factory reset. Here all system files will be uploaded new to the Samsung Galaxy S6 and therefore faulty structures are corrected.

The factory reset can be done very easily from the Android menu. We show you in the following article how to perform a factory reset: Samsung Galaxy S6 How to perform factory reset

3. Use warranty because battery is defective

Should this also have not helped, then  a defect with the battery of the Samsung Galaxy S6 is state of the art. Here only the possibility to return the phone under warranty is given, because the battery is not replaceable for the first time in this model.

We hope that you were able to fix the problem on your Samsung Galaxy S6 with Tip 1 or 2.



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Comments (5)

  1. Enrico Dandolo

I had about 10 days of my Samsung Galaxy S6 randomly shutting down and restarting 3 or 4 times a day.

Was considering sending the phone in to O2 to fix, but thankfully Googled this site first and implemented the Wipe Cache Partition fix.

Simpl...

I had about 10 days of my Samsung Galaxy S6 randomly shutting down and restarting 3 or 4 times a day.

Was considering sending the phone in to O2 to fix, but thankfully Googled this site first and implemented the Wipe Cache Partition fix.

Simple and effective, with no subsequent inexplicable shutdowns.

Thank you.

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  1. Whittney

My 6 edge would power off for good at 97% and would not come back on until it is dead all the way and then it would come back on with a new charge.. My old phone did it I used the warranty, the replacement phone is doing it within 3 days of...

My 6 edge would power off for good at 97% and would not come back on until it is dead all the way and then it would come back on with a new charge.. My old phone did it I used the warranty, the replacement phone is doing it within 3 days of having it so now I am using the warranty again! Keeping my fingers crossed for the 3rd phone.

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  1. mike

I just got a new phone in the mail and the screen is going on and off. I followed the cash wipe and factory reset it is still doing it. I have to say I have always had androids but two in a years time is a little frustrating especially at the...

I just got a new phone in the mail and the screen is going on and off. I followed the cash wipe and factory reset it is still doing it. I have to say I have always had androids but two in a years time is a little frustrating especially at the price the companies are charging for phones and they don't last. Time for a reset of phone prices with a class action.

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  1. Anton

My phone is brand new, I just got it and it keeps powering off by it self

 
  1. edwin

my s6 edge would randomly shut off every 10 min and i have not dropped it or gotten it wet<br />ive done all different methods with the factory rest to pushing all the buttons like some people said but it would later still shut of or freeze in a...

my s6 edge would randomly shut off every 10 min and i have not dropped it or gotten it wet<br />ive done all different methods with the factory rest to pushing all the buttons like some people said but it would later still shut of or freeze in a black screen

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