Google Play Store error 941 - solution!

It may happen that you receive the following error message is displayed within the Google Play stores:

"App could not be downloaded because of an error (941)"

The number 941 stands for the error code of the message. Usually it is not possible to download apps from the Google Play Store when error 941 is displayed on the Android smartphone.

So that you can download apps from the Google Play Store again without getting the error 941, you have to apply the following little trick.

Open on your Android smartphone from the Home Screen the menu and then Settings. Scroll down a bit to "Application Manager".

If you have opened this, change to the tab "All" and then look for the app "Google Play Store". Have you found this, tap it once to display the app information. In these you will find a button with "Clear Data"

Tap on the entry and then restart the Google Play Store. The error 941 should no longer appear when downloading a app now.

If not, proceed as above, but now tap on "uninstall updates".

The error 941 should be away.   You know now how to fix the error 941 within the Google Play Store at your android smartphone



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Comments (7)

  1. Thankful Person

Thank you! I tried removing my google account and resigning in, I tried clearing the cache and restarting... Etc. And only this worked!

 
  1. Apathetikk

IF THESE SOLUTIONS DIDN'T WORK: Download any app you don't already have from Play Store and let it install. Open the app once and use it for 10 seconds at least. Close the app, now go back to Play Store and try update the app(s) that were giving...

IF THESE SOLUTIONS DIDN'T WORK: Download any app you don't already have from Play Store and let it install. Open the app once and use it for 10 seconds at least. Close the app, now go back to Play Store and try update the app(s) that were giving error 941. It should work now. <br /><br />This solution worked for me after trying all the others.<br /><br />Anyone let me know if this also works for you or not.<br />I am using Android 6.0.1 Marshmallow on Sony Xperia XZ.

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  1. roger borras

i had to clear data on chrome to get apps to update

 
  1. Anas

Thank you very much Ersan Seer !

 
  1. Bdr

I had to delete google accounts then it worked! Thanks

 
  1. Nikhil

Clear data worked :lol:

 
  1. Ersan Seer

To anyone who's reading, I just got a Note 5 and the above solution won't work on its own. The problem is with syncing Google accounts from a previous phone. Something gets corrupted. So the solution is to go into Settings > Accounts and delete...

To anyone who's reading, I just got a Note 5 and the above solution won't work on its own. The problem is with syncing Google accounts from a previous phone. Something gets corrupted. So the solution is to go into Settings > Accounts and delete all your Google accounts. Then use the above solution to clear cache/data. After that, restart your phone. Then add the Google account(s) manually. Google Play Services should update just fine after that (it did for me, after nothing else worked).<br /><br />Ersan Seer<br />Futurist<br />http://seer.ws

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