Google Play Store error 941 - solution!

It may happen that you receive the following error message is displayed within the Google Play stores:

"App could not be downloaded because of an error (941)"

The number 941 stands for the error code of the message. Usually it is not possible to download apps from the Google Play Store when error 941 is displayed on the Android smartphone.

So that you can download apps from the Google Play Store again without getting the error 941, you have to apply the following little trick.

Open on your Android smartphone from the Home Screen the menu and then Settings. Scroll down a bit to "Application Manager".

If you have opened this, change to the tab "All" and then look for the app "Google Play Store". Have you found this, tap it once to display the app information. In these you will find a button with "Clear Data"

Tap on the entry and then restart the Google Play Store. The error 941 should no longer appear when downloading a app now.

If not, proceed as above, but now tap on "uninstall updates".

The error 941 should be away.   You know now how to fix the error 941 within the Google Play Store at your android smartphone


Comments (13)

This comment was minimized by the moderator on the site

Hey, I need help. I can't find these settings on my setting. I'm using a Samsung Galaxy J3 V

 
This comment was minimized by the moderator on the site

Thank you ever so much. Clearing the data did the trick.

 
This comment was minimized by the moderator on the site

YAY!!!! Thank you SO MUCH!!! I, too, had to uninstall the updates THEN it would download. THANK YOU SO MUCH!!! I use Zoom for business and my phone is my best camera currently (until I manifest my new laptop, lol!)

 
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Thank you, it worked

 
This comment was minimized by the moderator on the site

It's working fine.
Thankyou.

 
This comment was minimized by the moderator on the site

It did work!!!! Thanks. I had to uninstall the updates and reinstall them

 
This comment was minimized by the moderator on the site

Thank you! I tried removing my google account and resigning in, I tried clearing the cache and restarting... Etc. And only this worked!

 
This comment was minimized by the moderator on the site

IF THESE SOLUTIONS DIDN'T WORK: Download any app you don't already have from Play Store and let it install. Open the app once and use it for 10 seconds at least. Close the app, now go back to Play Store and try update the app(s) that were giving...

IF THESE SOLUTIONS DIDN'T WORK: Download any app you don't already have from Play Store and let it install. Open the app once and use it for 10 seconds at least. Close the app, now go back to Play Store and try update the app(s) that were giving error 941. It should work now. <br /><br />This solution worked for me after trying all the others.<br /><br />Anyone let me know if this also works for you or not.<br />I am using Android 6.0.1 Marshmallow on Sony Xperia XZ.

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i had to clear data on chrome to get apps to update

 
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Thank you very much Ersan Seer !

 
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