It can happen to you at the Sony Xperia Z5 Compact that this does no longer react to button presses on the touch screen or hardware buttons. Usually a software error within an app or the Android system is the reason of the crash. Consequence is that the Sony Xperia Z5 Compact can no longer operate properly.
Since the battery is permanently installed, this unfortunately cannot be removed from the Smartphone. So what can you do when the Sony Xperia Z5 Compact is unresponsive and the screen is frozen?
We tell you here the solution for the above case:
1. Take the Sony Xperia Z5 Compact the Sim card cover off.
2. You will find in the slot a small mini-switch, the OFF button. With this key you can interrupt the power in your Sony Xperia Z5 Compact.
3. Now you need a pointed object such as a ballpoint pen to press the off button on the Sony Xperia Z5 Compact. Hold the button until the unit turns off.
4. Restart the smartphone.
With this tip you have now revived your Sony Xperia Z5 Compact despite a frozen display.
We recommend you to check out what was the cause of the crash. If in doubt you should uninstall the app, which has led to the crash of your Sony Xperia Z5 Compact.
