If you own an HP Officejet 4620 and want to print a normal document, it may happen that it does not print black. In addition, the fill level indicates "full" and colour printouts work without any problems. The cause of this can vary.
Be that as it may, we would like to show you some tips that will help you get the HP Officejet 4620 to print black ink again:
Tips if the HP Officejet 4620 does not print in black:
Tip 1: Run through the cleaning process
The printer driver of the HP Officejet 4620 offers you to clean the print head. The print head is cleaned in a special way in the device. This is often helpful because the print head is only slightly clogged.
Tip 2: Reset the device
The printer can be reset to factory settings as follows. To do this, you need to open a secret service menu. Here we explain how this works:
- Performing a factory reset at HP Drucker
Tip 3: New cartridge
Insert a new black cartridge to check if the currently used black cartridge is defective. New cartridges for the HP Officejet 4620 can be found here:
- Printer cartridges on Amazon
Tip 4: Remove and clean the print head
If all this didn't help, you need to remove and clean the HP Officejet 4620's print head. Color may have clogged it completely, so it is important to remove it. How to remove the print head of the HP Officejet 4620 can be seen in the following video:
Then soak the print head in water. Reinstall the print head in reverse order.
We hope that this has finally made your HP Officejet 4620 print in black again.
