Your Samsung Galaxy Note 8 may display an error when you connect the phone to a USB Type C charger. The message reads as follows: "Check port moisture detected. To charge your device, make sure your charger/USB port is dry".
We explain what this means and what you can do about it.
The message appears when moisture has been detected. This can be the case, for example, after contact with water, but sweat or high humidity such as in the bathroom can also be the cause. But don't panic! Usually the problem can be solved quickly if you use one of the following two tips:
Tip 1: Disconnect the smartphone charger cable - reconnect
Disconnects the charger cable from the USB Type C connector of the Samsung Galaxy Note 8 and reconnects it. This often helps to fix the problem. If not, continue with tip 2.
Tip 2: Dry USB port of Samsung Galaxy Note 8
In the simple version, blow several times into the connection. Best slowly and evenly. If that doesn't help, a hairdryer will do the trick. Set it to cold air and point the air current at the USB Type C connector of your Samsung Galaxy Note 8, then the error message "Check the port" should no longer be displayed when you connect the device to the charger cable.