Samsung Galaxy S8 email attachment cannot be downloaded

If you are using the pre-installed email app on the Samsung Galaxy S8, the following message may appear on the screen when downloading an email attachment: "Warning - Before you can download the attachment, you must download the email". At this point you won't be able to download the appendix.

The reason for this is explained here:

Samsung Galaxy S8

Display the email on the Samsung Galaxy S8 and scroll to the bottom of the email. This automatically reloads the content of the e-mail via W-Lan or the mobile data connection. This also includes the attachment of the e-mail.

This can then be downloaded without any problems within the Android e-mail app. Depending on the size of the attachment, this may take a little time to download.

You now know the cause of the warning message "Warning - Before you can download the attachment, you need to download the email" on the Samsung Galaxy S8 and also how to download it anyway.


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