The Huawei P20 Pro is usually protected by a lock screen, which is designed to prevent unauthorized persons from accessing data stored on the phone.
The lock screen is usually secured by a pin, password, pattern, or fingerprint. However, apart from the fingerprint, you can also forget the unlocking method.
This can be quite annoying, because you can no longer access your data and have been bypassed by the protection mechanism.
So what can you do if you have forgotten the Lock Screen unlocking method on the Huawei P20 Pro? Below we have listed the available options and explained them in detail.
Depending on how your Huawei P20 Pro is configured, there may be problems with your data.
Use Android Device Manager to unlock the Huawei P20 Pro - no data loss
To do this, please open the following website on a PC, Smartphone or Tablet:
You will now need to enter your Gmail account password, with which your Huawei P20 Pro is synchronized.
Your smartphone will now be localized by the Android Device Manager. The prerequisite for this is that the Huawei P20 Pro has an Internet connection via W-Lan or mobile Internet.
Localization may take a few minutes now. Then select "Lock" in the Android device manager. You will now need to set a new password to lock the Huawei P20 Pro screen. After you have performed this procedure, you can now enter the password you have just set on your Huawei P20 Pro.
The device is unlocked. A new lock type can then be assigned.
Samsung Smart Switch Backup or backups from the cloud - data loss possible
Another possibility is to import a backup via the HiCare software. However, this usually only works if you regularly create backups using this software, for example on your computer, and at this point you are still familiar with the specified unlock method.
To restore the backup, simply use the HiCare software on your PC to restore the backup. Depending on how old the backup is, data may be lost!
Reset to factory settings - Factory reset - Data loss very high
The last option you have is to reset the Huawei P20 Pro to factory settings. When a factory reset is performed, all data on the Huawei P20 Pro is deleted and the Huawei P20 Pro or Android system can then be set up again.
This method should be used as a last resort, because the loss of data is considerable if you have not made any backups of the memory.
Proceed as follows to reset the factory on the Huawei P20 pro:
1. To do this, first switch off the smartphone and then follow these steps:
2. To switch on the device, press the following keys simultaneously:
- power button
- volume up
3. Hold the keys until the Huawei logo appears and then the EMUI symbol.
4. You will see the Recovery menu where you can navigate as follows:
- Volume keys --> scroll up or down
- Power On/Off --> Confirm an entry
Now select "Wipe Data/Factory Reset" and confirm the selection with the Power button.
Then select "Restart now". Your Huawei P20 Pro will now reset to factory settings.
As with variant 2, you can then try to import backup data from the Huawei Cloud or via HiCare. This variant, too, is usually associated with data loss.
If possible, we recommend you to choose variant no. 1, because you can unlock the Huawei P20 Pro very easily without losing any data.