Shortly after the introduction of iOS 13.5, some iPhone 11 owners reported that their smartphones simply turned off without doing anything and could not be turned on anymore.
Such a problem can occur with every firmware version on the iPhone and that's why we have put together some tips for you today that can solve the problem:
Tip 1: Force restart on iPhone 11
Usually only the display of the smartphone is black, but the device itself is still running. Therefore you have to do a soft reset to correct the error:
1. To do this, quickly press and release the Volume up key, then the Volume down key.
I2. mmediately afterwards, press and hold the Power Button for 10 seconds. This will force the phone to restart.
3. when the Apple logo is displayed, release the power key and wait for your iPhone to finish rebooting
In most cases this procedure will solve the problem. So if you are able to get the logo to appear on the screen, this is a sign that the problem is solved.
Tip 2: Perform the forced restart while recharging
If your iPhone continues to be unresponsive and stuck on a black screen, the next step is to charge it and perform the forced restart while it is connected to the charger. This works as follows:
1. connect the charger to a working power outlet and connect your iPhone to the charger using the original cable.
2. leave the iPhone connected to the charger for at least 10 minutes
3. then perform the forced restart as described in tip 1 again while the iPhone is still connected to the charger.
We hope that tip 1 or 2 helped you to get the iPhone working again.