In case of serious problems with your Mi Band 5, such as malfunction of the display, heart rate sensor, Bluetooth connection, the operating system itself, you should perform a factory reset.
Resetting to factory defaults restores the state you had on delivery of Mi Band 5. All functions should work without problems after you reset the bracelet to factory settings.
In the following we would like to explain how to reset Mi Band 5 to factory settings:
Perform Factory Reset on the Mi Band 5
1. activate the Mi band 5.
Scroll down to "More".
4. go to "Factory Reset".
5. confirm the reset to factory settings.
Here again clearly arranged in our video tutorial:
This will reset your bracelet by means of a factory reset and all functions on the device should then work as usual.
You now know how to perform a factory reset on Mi Band 5.