Unfortunately, with the Sony Xperia XZ1 Compact, it is more common for the smartphone to hang up and stop responding. It can also be observed that the display only shows black, the camera can no longer be used and the battery charge is used up faster than usual.
Very often this behavior is associated with a firmware update and its installation.
If you are also affected by this error, please use the following workaround to fix the error:
Repair Sony Xperia XZ1 Compact using Wipe Cache Partition
1. turn off the Sony Xperia XZ1 Compact
2. press and hold the following keys:
- Power button
- Home button
- Volume louder
3. the restore mode opens.
4. use the volume keys to highlight "Wipe Cache Partition
5. confirm the process with the power key.
Afterwards the cache of the partition is deleted.