An answering machine is automatically active on many new smartphones or the corresponding tariff and will take calls if you don't pick up or reject them. However, many users don't need a mailbox, but prefer to have their smartphone ring as long as the caller lets it ring.
So if you want to deactivate the mailbox, which is activated on your Samsung Galaxy S20, you may not know how to do this at the moment.
With this guide we want to explain the easiest way to switch off the mailbox with the Samsung Galaxy S20.
Disable call forwarding to mailbox by GSM code
1. Open the phone app.
2. Switch to the number field.
3. Now enter the following code: #002#
4. Select the "Green handset" icon.
5. The MMI code will now be started and this will now deactivate all call forwarding.
You have now successfully deactivated call forwarding with your Samsung Galaxy S20, so that the mailbox no longer receives calls.