Samsung Pay is a useful service to pay quickly and easily with your smartphone while on the move. However, it may happen that you are standing at the checkout and the payment service Samsung Pay does not work. Therefore, in this guide we will discuss different strategies that can help you when Samsung Pay does not work properly.
Updating the App
In case you are using an old or obsolete variant of the application, it is possible that some bugs are still not fixed at this time. Therefore it is necessary to update the application to the latest customization.
Use the Google Play Store or Galaxy App Store, which is pre-installed on every Samsung smartphone.
Clear cache and data
All in all, the application may have some difficulties to work effectively on the smartphone. Therefore delete the cache and data of the app.
Go to Android settings.
2. navigate to Apps and search for the Samsung Pay application
3. select "Memory" and then "Clear Cache" and "Clear Data
Disable battery optimizations
Samsung smartphones today are optimized for battery consumption with some convenient settings. The Samsung Pay App should be excluded from this if you want to use it without errors.
To do this, go to Settings and then to Device Maintenance.
2. select Battery and tap on Battery consumption.
At this point, tap the three-dot symbol located in the upper right corner and select Optimize battery consumption (Adaptive Battery on newer models).
4. select "Do not optimize" here
Check if you can fix the problem.
Select the high performance mode
If you have activated the energy saving mode for your device, deactivate it and select the highest level, the high performance mode.
To do this, drag the status bar from the top of the screen and activate the corresponding energy-saving mode.
We hope that one of the tips also helped your smartphone to solve the problem with Samsung Pay.